IOS Upgrade Start up problem

Unanswered Question
Jul 10th, 2007

I recently upgraded a Cisco2801 router from c2801-adventerprisek9-mz-124-3

to c2801-adventerprisek9-mz.124-16

the router has a Flash of 64MB. i deleted the old IOS befor i uploaded the new once ( cause there wasnt any space left.) the flash is now almost half empty

when i reload the router it takes a while but it loads properly, however if you take a look at the text capture from console 9while start up) it does give an error:

%SYS-3-IMAGE_TOO_BIG: 'flash:c2801-adventerprisek9-mz.124-16.bin' is too large for available memory (30464864 bytes).

%SYS-6-READ_BOOTFILE_FAIL: flash:c2801-adventerprisek9-mz.124-16.bin File read failed -- Not enough space.

%SYS-6-BOOT_MESSAGES: Messages above this line are from the boot loader.

looks liek its reloading twice

can anyone help ??

if you notice the top few lines it says

System Bootstrap, Version 12.3(8r)T8, RELEASE SOFTWARE (fc1)

is it the cause ???

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Richard Burts Tue, 07/10/2007 - 06:44

Atif

This is pretty strange. The output that you attached does seem to show it booting once, allocating memory, and then declaring that there is not enough memory - when obviously there is enough memory. It seems to believe that it has only about 30 MB which is obviously incorrect. Then it boots again, allocates memory slightly differently, and boots successfully.

The good news is that it does boot the correct image properly. Is this a consistent behavior? If so I would suggest opening a case with TAC.

HTH

Rick

PETER EIJSBERG Tue, 07/10/2007 - 07:49

I think Rick is right, the router does not have sufficient DRAM, reboots to reallocate memory and manages to boot properly. 128 MB RAM is minimum for this IOS release, so you may want to add some more memory.

The other thing you may want to check out is the bootflash version, you're supposed to keep that the same as the IOS version.

royalblues Tue, 07/10/2007 - 08:09

Try formatting the flash and load the IOS again.

What is the DRAM in your router

The bootstrap version is not a problem. I recently did an upgrade for my 2811 to the 12.4(16) with bootstrap 12.3(8r) and is running fine. My DRAM however is 256MB

MS_M5_MPLS_BHARTI#sh ver

Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(16), RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Wed 20-Jun-07 07:19 by prod_rel_team

ROM: System Bootstrap, Version 12.3(8r)T7, RELEASE SOFTWARE (fc1)

MS_M5_MPLS_BHARTI uptime is 5 days, 14 hours, 3 minutes

System returned to ROM by reload at 07:29:43 IST Thu Jul 5 2007

System image file is "flash:c2800nm-advipservicesk9-mz.124-16.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

[email protected].

Cisco 2811 (revision 53.51) with 249856K/12288K bytes of memory.

Processor board ID FHK0944F055

2 FastEthernet interfaces

1 Channelized E1/PRI port

2 Virtual Private Network (VPN) Modules

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

62592K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

HTH

Narayan

a.shaukat Wed, 07/11/2007 - 06:49

i tried that as well but the same error repeated again...

it must have been the mem issue.. how do i confirm the dram size .. sh version right ???

i loaded an older versin IOS that running on oterh 2801 i have...

uploading the txt capture .. any comments ??

thanks..

a.shaukat Wed, 07/11/2007 - 21:16

how do i find out the DRAM value ??

Router#sh ver

Cisco IOS Software, 2801 Software (C2801-ADVIPSERVICESK9-M), Version 12.3(14)T7, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2006 by Cisco Systems, Inc.

Compiled Wed 22-Mar-06 20:12 by pwade

ROM: System Bootstrap, Version 12.3(8r)T8, RELEASE SOFTWARE (fc1)

Dawlance_DPL1 uptime is 2 days, 22 hours, 44 minutes

System returned to ROM by power-on

System image file is "flash:c2801-advipservicesk9-mz.123-14.T7.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

[email protected].

Cisco 2801 (revision 5.0) with 117760K/13312K bytes of memory.

Processor board ID FCZ092922KF

2 FastEthernet interfaces

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity disabled.

191K bytes of NVRAM.

62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

Router#

smothuku Fri, 07/13/2007 - 02:17

Hi ,

DRAM size is 117760K + 13312K , in which 13312 K is allotted for IO mem which is default....

flash is :62720K bytes

erase the flash first and try to load the image once again...better download the image from cisco once again...

cheers :)

satish

a.shaukat Fri, 07/13/2007 - 02:44

i tried that as well .. but still gettingt he same error...

isnt that DRAM enuf for this ios ?????

smothuku Fri, 07/13/2007 - 02:59

Hi ,

Yes that DRAM is enough for loading present image ..following are the deatils ...

c2801-advipservicesk9-mz.124-15.T

c2801-advipservicesk9-mz.124-16

c2801-advipservicesk9-mz.123-11.YK2

c2801-advipservicesk9-mz.123-11.XL1

c2801-advipservicesk9-mz.123-14.T7

Above images need DRAM of 128 Mb min. and flash of 64 Mb Min...

hope it helps..

after erasing flash check the available space in flash....

can you paste show flash after issuing command "earse flash "

Cheers :)

satish

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