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Issue with MOH

shivlu jain
Level 5
Level 5

I have configured sample audio source mapped in device pool but from my 7961 ip phone whenever I putting on hold no MOH .

Kindly suggest

1 Reply 1

jvweigand
Level 1
Level 1

Do you have the devices/directory numbers configured to use that MOH source as well?

I know with our installation (CCM 5.1), it's set on the DP, but I can override that on either the device, or directory number, both of which are set to no source by default.

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