Configuring "?" help button on IP phone

Unanswered Question
Jul 10th, 2007

Hate to ask what seems to be a simple question but we have installed an new voice system with 50 + phones and can not find any information on a standard file for the help buttom "?" on the phones. When we push it, we get "host not found". I know we need a url (web page) but can not find one to put on the phone, do not want to re-invent the wheel, and feel someone somewhere has a generic help file for these phones 7960 or 7970 series. thanks for your help

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amadeusri Fri, 07/13/2007 - 15:21

Im very new to all of this stuff and am having the same issue. I believe what he is asking for is if there is pre-made webpages that the phones access when pressing the help button. And if so where could those be found.


This is why I found this post, I am looking for the same thing, or at least a direction to go to find this information, thanks in advance.

robertwolfe Thu, 07/19/2007 - 07:55

You are correct, I understand where to put the URL, but I just can not believe everyone create there own help file for this function. Thanks for your reply, if I do get an answer, I will let you know.

robertwolfe Thu, 07/19/2007 - 07:57

I understand where to put the URL, but is there a default file out there to use. I can not believe everyone needs to create there own help file. I am looking for the actual URL/file to use.


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