debug q931 : error message....

azmirccnp · ‎07-11-2007

Hi,

Can anyone tell me what this error message indicate?

**ERROR**: call_progress: DEV_CONNECTED VOICE ERROR: Bearer capability not available(0x3A): b channel 17 call id 0x274C

I've counter a problem with my VOIP where users can't hear the voice clearly, then I use the 'debug q931' command at the router connected to PABX thru PRI. The error above popup along with other normal message. Can anyone help me?

Thanks.

paolo bevilacqua · ‎07-11-2007

Hi Azmir,

this error message is normal. I have it on all the ISDN installations and the calls are normal.

Hopefully cisco will eliminate the spurious message sometime.

Are your E1 controllers clean of slips ? Do "show controllers E1".

azmirccnp · ‎07-11-2007

Hi,

How to know its clean fr slips?

Here is my show controller e1 outcome :-

E1 1/0 is up.

Applique type is Channelized E1 - balanced

No alarms detected.

alarm-trigger is not set

Version info Firmware: 20060623, FPGA: 20, spm_count = 0

Framing is NO-CRC4, Line Code is HDB3, Clock Source is Line.

CRC Threshold is 320. Reported from firmware is 320.

Data in current interval (574 seconds elapsed):

0 Line Code Violations, 0 Path Code Violations

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

Total Data (last 1 15 minute intervals):

0 Line Code Violations, 0 Path Code Violations,

0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

Thanks.

paolo bevilacqua · ‎07-12-2007

E1 is fine. Any more detail on the voice quality problem to help pinpoint the cause ?

vinay_verma80 · ‎07-15-2007

hi

exatly what is the problem with the voice call

can both part can't hear each other or one party can here but other can not

also have u deployed QOS , try only one call( ie ur router should be having only one call )

what is the voice quality

the error u have specified will not have any quality problem , it will be having inpact on call setup as the is not B channel avaliable

regards