Calling Number ID & DN

Unanswered Question

I need to how to configure "external phone number mask" on a DN configuration but still have actual phone DN displayed on the 7912 (DN 1001-1004 per site). I do not want to have route patterns as I would need 2-3 per site (500+ sites).

I basically need to change the CLI for outbound calls, from our sites (3 phones to 1 number, 1 phone to another number) but maintain the display of the internal extension number on the 7912 handsets.

I use hunt pilot for the inbound number to ring the three handsets and fail to the forth.


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gajanan.pande Wed, 07/11/2007 - 04:39
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Hi Warren,

In the callmanager system guide for your CM version, look for " Understanding Route Plans ". In that look for Caller Identification & restriction. Inside that look for " calling party presentation & restriction settings".

This will give you a good clue. I will further look for a customized solution for your scenario.

Meantime, which is the CM version ?


This is an issue with the number not actually appearing on the handset. This actually works on our but the display number on the handset I want as the DN for on site transfers only we have t following:

Partition - Site1_internal - DN 1001, 1002, 1003

They all need to call each other via the DN for that one site.

When they call any other site or the PSTN, I need them presented as a 0871 98????? (this is actually a full number, i.e. this site all phone call out on this number, not a mask as such) number, which is what the external phone number mask can be used for, I just do not want the external phone number mask displayed on the local phone.

We are using partitions on each site which allows us to have 1001 - Backoffice, 1002 - bar, 1003 - kitchen, the same on all remote sites.

Hope this make our problem clearer

iwearing Thu, 09/27/2007 - 00:12
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hi warren,

Did you ever find a resolution to this issue. I have the same problem and do not want the external phone number mask to appear on the IP handset.




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