Solved: Moving Unity UM Users

jheckart · ‎07-11-2007

Hello,

I'm currently coming up with a plan to centralize my Unity UM installation. I currently have a central office which has a Unity UM 4.0(4) cluster, as well as CCM 4.1(3). CCM is centralized, but each office has a full blown Unity 4.0(4) server w/Exchange 2003.

The connection between each office and the central office is a full p2p T1.

I have already moved a smaller office, which was able to be done in a weekend. The Exchange mailboxes were moved first, which is what takes the most time. After they were moved, I moved the Unity accounts. It was relatively flawless.

The problem that I am facing is that I have to move an office with 50 users and 6GB of email, which will take 4 days over a T1. With Exchange, I could move a user at a time, no problem. Is there a way that I could move a single user at a time with Unity? The obvious problem is the pilot number going to the old Unity server until all users are moved.

What options do I have to get this large office done?

Thanks,

Jeff

Brandon Buffin · ‎07-11-2007

If the Unity servers are (or can be) digitally networked, you can use the Global Subscriber Manager to move individual or groups of subscribers.

Global Subscriber Manager Help

http://www.ciscounitytools.com/HelpFiles/GSM/index.html

Using digital networking, you can also enable cross-server logon to allow users to continue to dial a single pilot number even though their account is on another Unity box.

Digital Networking

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/404/networking/guide/ex/net0200.html

Hope this helps. If so, please rate the post.

Brandon

View solution in original post

Brandon Buffin · ‎07-11-2007

If the Unity servers are (or can be) digitally networked, you can use the Global Subscriber Manager to move individual or groups of subscribers.

Global Subscriber Manager Help

http://www.ciscounitytools.com/HelpFiles/GSM/index.html

Using digital networking, you can also enable cross-server logon to allow users to continue to dial a single pilot number even though their account is on another Unity box.

Digital Networking

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/404/networking/guide/ex/net0200.html

Hope this helps. If so, please rate the post.

Brandon

jheckart · ‎07-11-2007

Brandon,

Thanks. I have used GSM before, but have only done it for an entire VM server at a time.

All Unity servers are digitally-networked. I didn't think of the cross-server login. I will test with that, but it sounds like that should be the answer.

Thanks for the help.