Outbound call with IPCC Express

Unanswered Question
Jul 11th, 2007

I am having a problem with a script that is making an outbound call. When trying to prompt a user, using a menu step, it is acting like it does not hear the dtmf. I am using the correct trigger on the menu and have the place call set to a different call group and media group. Any thoughts?

Thanks in advance!

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