Hello

we have a CM 4.2(3) and set up the queue for our Attendant console user.

So if all lines are busy, the next caller comes to the queue, where an

announcement from MOH is played.

Now the only problem is, the announcement does not start from the

beginning for the second, third,... caller in the queue.

Is there a way to start the announcment from the beginning for every caller?

Thanks for help

Reto