Music on Hold what are you using

Unanswered Question
Jul 11th, 2007

I was wondering how many people are using the default wav files for Music on Hold or are you using a custom wav? If so, is it music or is it announcements

I have this problem too.
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Overall Rating: 4 (4 ratings)
jason-calbert_2 Wed, 07/11/2007 - 08:33

We are using a custom wav? The default can get old fast. Alot of our people thought it was inappropriate for a school district. Our is an annoucement


a.gooding Wed, 07/11/2007 - 16:34

i have put in the customer's own ads as the MOH. normally use 3-4 ads and combine them into one WAV and put that in. it gets kind of boring fas as well, especially in a contact centre environment.

thisisshanky Wed, 07/11/2007 - 20:43

You should be careful about using unlicensed broadcasting of media in your music on hold. Try to get royalty free music (good luck with finding that)..most people use a combination of music and advertisements. Companies like muzac ( help get nice wave files for you at a small fee.



PS: please remember to rate posts!

thomuff Thu, 07/12/2007 - 07:39

Thanks for the replies. I have passed the information along. Now, I wait.


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