cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
287
Views
0
Helpful
1
Replies

Hunt Pilot and Call Forward All button

kdamisch
Level 1
Level 1

Customer has CCM 4.2(3) and Unity 4.0(4). One of the locations has 3 telco lines going to FXO ports on the router. There are 5 phones, 7960, 2 7940s, and 2 7912s. Right now, we have a plar on the router going directly to a user's IP phone DN. We want to have all 5 phones ring on incoming calls with the ability to call forward the calls to a user's cell phone as needed. They do not want time of day routing. They want to use the CFwdAll button on one of the phones to send calls to their cell phone, then take the forwarding off again to start ringing all 5 phones.

I've thought of using the plar to send incoming calls to a Hunt Pilot/List/Group and using a broadcast algorithm to ring all phones, but forwarding is ignored on the phones when calls come through the hunt pilot.

On many other phone systems, this is a simple Day/Night mode button. Day mode would ring the phones and night mode would send calls to a cell phone.

Any suggestions?

Thanks,

Kevin

1 Reply 1

jason-calbert_2
Level 3
Level 3

maybe I'm missing something but what about just putting the extension that you are using on the five phones (shared line apperance. When someone needs to forward this number to a cell they can just hit the callforward all button and put in the cell number in. This would cause the number to be forwarded.

HTH

Jason