Call are dropped from attendant console

Unanswered Question
Jul 11th, 2007
User Badges:

Users are complaining that calls are dropped without any reasons from the Attendant console. We are running call manager I am not sure were to look to troubleshoot this problem or to proof that the call were dropped normally. Any ideas?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
gogasca Wed, 07/11/2007 - 14:32
User Badges:
  • Green, 3000 points or more

Hi Richard,

Which algorithm is used in the Attendant Console configuration? Thu, 07/12/2007 - 04:54
User Badges:


I am using the first available. This was working for 3 months now and suddenly, we had the problem 3 times yesterday. It is difficult to tell if it is a real problem or an error of the user. I would like to proof that because I do not have lots of information about the problem.



This Discussion