Call are dropped from attendant console

Unanswered Question
Jul 11th, 2007

Users are complaining that calls are dropped without any reasons from the Attendant console. We are running call manager 5.1.1.3112-4. I am not sure were to look to troubleshoot this problem or to proof that the call were dropped normally. Any ideas?

I have this problem too.
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gogasca Wed, 07/11/2007 - 14:32

Hi Richard,

Which algorithm is used in the Attendant Console configuration?

richard.leclerc Thu, 07/12/2007 - 04:54

Hello,

I am using the first available. This was working for 3 months now and suddenly, we had the problem 3 times yesterday. It is difficult to tell if it is a real problem or an error of the user. I would like to proof that because I do not have lots of information about the problem.

Thanks

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