Call are dropped from attendant console

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Jul 11th, 2007
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Users are complaining that calls are dropped without any reasons from the Attendant console. We are running call manager 5.1.1.3112-4. I am not sure were to look to troubleshoot this problem or to proof that the call were dropped normally. Any ideas?

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gogasca Wed, 07/11/2007 - 14:32
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Hi Richard,

Which algorithm is used in the Attendant Console configuration?


richard.leclerc Thu, 07/12/2007 - 04:54
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Hello,


I am using the first available. This was working for 3 months now and suddenly, we had the problem 3 times yesterday. It is difficult to tell if it is a real problem or an error of the user. I would like to proof that because I do not have lots of information about the problem.


Thanks


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