ccmuser page logoff failure

Unanswered Question
Jul 11th, 2007
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we run a CM cluster with 4.2(3).

When I log off the ccmuser page I always get a HTTP 500 error message (HTTP 500 - Internal server error) instead of beeing redirected to the logon page. All functions in the ccmuser interface work.

Any ideas???

Thanks Reto

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Overall Rating: 4 (2 ratings)
telefonie Wed, 07/11/2007 - 22:50
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Thanks for your response.

We use still IE 6.0 on our PCs and have this problem.

Any other ideas??

Thanks for help


mchandak Thu, 07/12/2007 - 04:14
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What ES/SR are you currently running ?

Looks like this is a new Bug

mchandak Thu, 07/12/2007 - 06:25
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Ok, yes. I was able to re-create this in my lab as well. This for sure looks like a big and I've seen a few emails floating within cisco as of now. As of now there is no resolution found for it now do I have a Bug ID for the same. I'm sure something should be filed within the coming week . As of now there is no fix for this.

telefonie Mon, 08/06/2007 - 01:31
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Is there a solution around for the logoff failure on the ccmuser web interface?

Thanks for feedback


mchandak Mon, 08/06/2007 - 04:22
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Yes, there is a solution available for this. You will have to open a TAC case to get a new logoff.asp file to fix the issue

E-BRITTON Thu, 08/16/2007 - 04:51
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Do you happen to have the bug id for this?



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