Rob Huffman Thu, 07/12/2007 - 09:19
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Hi Sudheer,

Support for IP Communicator was added in CME 4.0 Have a look at the steps below;

SCCP: Configuring Cisco IP Communicator Support

To enable support for Cisco IP Communicator, perform the following steps.


Cisco Unified CME 4.0 or a later version

Cisco IP Communicator 2.0 or a later version

IP address of the Cisco Unified CME TFTP server

(Optional) Headsets with microphones for users



Step 1 Download the latest version of the Cisco IP Communicator software and install it on your PC.

The download website is at

Step 2 (Optional) Attach a headset with microphone to your PC.

Step 3 Start the Cisco IP Communicator application.

Step 4 Define the IP address of the Cisco Unified CME TFTP server.

a. Open the Network > User Preferences window.

b. Enter the IP address of the Cisco Unified CME TFTP server.

Step 5 Wait for the Cisco IP Communicator application to connect to Cisco Unified CME and register.

Step 6 Configure the extension numbers and line buttons for the Cisco IP Communicator.

Use the normal phone provisioning commands described in the "SCCP: Creating Directory Numbers" section. In the type command, use the CIPC keyword to identify this phone as a Cisco IP Communicator.


SCCP: Verifying Cisco IP Communicator Support


Step 1 Use the show running-config command to display ephone-dn and ephone information associated with this phone.

Step 2 After Cisco IP Communicator registers with Cisco Unified CME, it displays the phone extensions and soft keys in its configuration. Verify that these are correct.

Step 3 Make a local call from the phone and have someone call you. Verify that you have a two-way voice path.


SCCP: Troubleshooting Cisco IP Communicator Support


Step 1 Use the debug ephone detail command to diagnose problems with calls. For more information, see the Cisco Unified CME Command Reference.


From this good doc;

Hope this helps!


ev1205 Fri, 01/23/2015 - 10:26
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Enrique Villasana

sudheer.gundlapally Thu, 07/12/2007 - 13:46
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Thanks Rob

I am able to configure the IP communicator and it is registering with CME. I have another question.. how can i configure IP communicator to use my desk phone number instead of giving a new number.



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