we are facing a problem with FXO ports,We are using vic2-4FX0 with 2801 router (CCME).When we execute cisco IVR script (its-CISCO.184.108.40.206.tcl) for incoming call legs (for my company PSTN number) , its work fine. but when external user from PSTN disconnect its phone my internal phones or operator phone continuously rings. there is no automatic disconnection possible. only one way operator can disconnect his phone or stop ringing by manually pressing button on his phone set. Without execution of IVR script all things work fine no disconnection problem occurs. Same problem occur when we execute any script using Stone voice. I know this is supervisory disconnect problem but unable to resolve.
We have checked with both versions
i) Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
ii) (C2801-IPVOICE-M), Version 12.3(14)T7
Dear Sir i have checked all the commands which are mentioned in the cisco document (
and all the supervisory disconnect commands, But still i cant resolve this problem. I dont know what i am doing wrong. I am attaching the debug report, kindly do the needful.
Can you please define the exact commands ?
I will be looking for your kind response .
I am attaching you my running configuration , and some debugs .