CCM5.1.1-Phone Registration Issue

Unanswered Question


I have a CCM with the below versio.

System version:

Administration version:

When I try to register a 7970 Phone, I get the following message: Registration rejected: Error DBConfig.

Auto registration is enabled on the Call Manager.

By using RTMT i analyzed the TFTP logs:

<?xml version="1.0" ?>

- <QueryResult>

- <Node name="<IP Address of CallManager>"


- <ServiceList>

- <ServiceName name="Cisco TFTP">

- <FileType name="sdi">

<FileName name="/var/log/active/cm/trace/ctftp/sdi/ctftp00000001.txt" modifiedDate="Fri Jul 13 15:04:45 BST 2007"

size="521852" />






Any known bugs in this version of Call Manager for the registration?

Appreciate your response.



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mchandak Fri, 07/13/2007 - 06:29
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To me this sounds like a Database Replication issue. How many CMs do you have in the cluster and in the Auto Registration CM Group, which server is the Primary Server ?

chuckeplus Sun, 07/22/2007 - 16:52
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check licensing/license unit report...your likley out of licences


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