Newer Version of DBL Helper

Answered Question
Jul 13th, 2007

Hi, Guys!

I have a DBLHelper.exe file, version 4.0.0.18. Does anyone knows if there?s a newer version or if this is fine for a Callmanager 4.1(3)

Best regards,

Ariel.

I have this problem too.
0 votes
Correct Answer by mchandak about 9 years 6 months ago

Thanks Rob and Ariel.

On a side note, DBLHelper is not available with CM by default. You normally have to get it from TAC. The folder you copy it to is the one Rob has mentioned.

The following link also states that you need to contact TAC to get the file incase you dont have it. The way I've always understood this is that incase you have not got it from TAC in the past. I'm sure DBLHelper was never shipped/installed with CallManager. http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00801e7ddf.shtml

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Overall Rating: 4.8 (4 ratings)
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mchandak Fri, 07/13/2007 - 07:20

AFAIK, This is the latest version. I've tested this with CM 4.1(3) and it has worked without any issue

rob.huffman Fri, 07/13/2007 - 07:45

Hi Ariel,

Like Mahesh noted (good work Mahesh) you should be good to go here. You can find a compatible version for your CCM here;

This file is located in the c:\program files\cisco\bin directory

Hope this helps!

Rob

Correct Answer
mchandak Fri, 07/13/2007 - 08:17

Thanks Rob and Ariel.

On a side note, DBLHelper is not available with CM by default. You normally have to get it from TAC. The folder you copy it to is the one Rob has mentioned.

The following link also states that you need to contact TAC to get the file incase you dont have it. The way I've always understood this is that incase you have not got it from TAC in the past. I'm sure DBLHelper was never shipped/installed with CallManager. http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00801e7ddf.shtml

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