The System Guides for CCM 5.X mention this but is no where to be found. The Administrator guide does not discuss it. It does, however, discuss the dial plan installer. This section talks about COP files that can be downloaded and the Dial Plan Guide. My question about that is, how are these files supposed to be used? Only for foreign countries? I did not see a dial plan that could be downloaded and installed for US/North America. What is the best practice? Is there a canned dial plan that I can download and install for use in North America?