I have user having problem with the call transfer. When call come in either from Internal or External; after user pick up the call and try to press "transfr" softkey, it just not doing anything. User is using Extension Mobility.
Any suggestion where would be the problem lies from?
Cisco IP Phone 7941G
CCM version 4.2 (1)
By default yes,it will cause a failure invoking ss.When MTP is enabled, and no MTP can be allocated, CCM will try to connect the call, but no supplementary services will be allocated (can be modified via Service Parameters)