Callmanager IVR

Unanswered Question
Jul 16th, 2007

Hi there,

I`ve been told that callmanager ver 5.1 features an inbuilt IVR? Is this correct?

I have a requirement for callers to dial a main number then be given options to contact a receptionist or department or dial a internal number etc...

Hope you can help

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
lpezj Mon, 07/16/2007 - 03:52

I don't think so. You will need to add for that purpouse Cisco IP/IVR or, for a bigger deployment, CVP.

Hope this helps,

Juan Luis

norm.trees Mon, 07/16/2007 - 04:30

Hi thanks for the reply,

can you integrate call manager with an IVR server only, or will an ICM server need to be implemented & integrated too.

lpezj Mon, 07/16/2007 - 04:38


You can integrate CallManager with Cisco IP/IVR without ICM, in the same way as if you used IPCC Express.

Hope this helps,

Juan Luis

(Please, rate helpful posts ;-))


This Discussion