polycom vsx 800 timeout on pix

Answered Question
Jul 16th, 2007

Hi,

Have a polycom vsx 8000 behind a pix firewall running 7.2 the quality is fine,but after 60 minutes (exactly) the call will drop. We are using dynamic ports on the polycom. Does anyone have an idea on what we can do to extend the call length?

Thanks for your help.

I have this problem too.
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Correct Answer by Joe Vallender about 9 years 5 months ago

There was a discussion of this issue on the VTCTALK form at http://www.vtctalk.com//showthread.php?t=11450.

"timeout value in the PIX firewall that was causing the calls to drop. It was the H225 timeout"

check it out to see if it relates to your symptom.

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daven.delidle Tue, 07/17/2007 - 07:37

Yep we changed this yesterday (it was the only value set to an hour) and that fixed the problem. Thank you for responding.

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