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polycom vsx 800 timeout on pix

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daven.delidle
Level 1
Level 1

‎07-16-2007 07:18 AM - edited ‎03-17-2019 09:05 PM

Hi,

Have a polycom vsx 8000 behind a pix firewall running 7.2 the quality is fine,but after 60 minutes (exactly) the call will drop. We are using dynamic ports on the polycom. Does anyone have an idea on what we can do to extend the call length?

Thanks for your help.

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Joe Vallender
Level 3
Level 3

‎07-16-2007 10:03 AM

There was a discussion of this issue on the VTCTALK form at http://www.vtctalk.com//showthread.php?t=11450.

"timeout value in the PIX firewall that was causing the calls to drop. It was the H225 timeout"

check it out to see if it relates to your symptom.

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Joe Vallender
Level 3
Level 3

‎07-16-2007 10:03 AM

There was a discussion of this issue on the VTCTALK form at http://www.vtctalk.com//showthread.php?t=11450.

"timeout value in the PIX firewall that was causing the calls to drop. It was the H225 timeout"

check it out to see if it relates to your symptom.

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daven.delidle
Level 1
Level 1
In response to Joe Vallender

‎07-17-2007 07:37 AM

Yep we changed this yesterday (it was the only value set to an hour) and that fixed the problem. Thank you for responding.

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