Update inventory failed

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Jul 16th, 2007
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I have some devices of my network that can not be updated => the inventory failed and is not possible manually too from the device center ???

Please find attached the sniffer capture that show a snmp response from a router ("Name error") to the LMS server ???

Also find attached one part of the IC_Server.log regarding the latest inventory try that has failed ???



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Joe Clarke Mon, 07/23/2007 - 14:24
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The short answer is that there appears to be an issue with RME managing a device running 11.0(22). The problem is the device is not returning the full OLD-CISCO-CHASSIS-MIB information needed to build the inventory containment for this 2501. RME is expecting additional objects to be returned which are not, and this causes an exception.

A similar bug was fixed before RME 4.0 was released, so this could potentially be fixed in RME as well without needing to upgrade the IOS. You should open a TAC service request so that a bug can be investigated.


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