07-17-2007 02:18 AM - edited 03-14-2019 10:36 PM
Hi all,
I have a 7931G that manage all incoming calls in a dual-line.
When the user wants to transfer a call she press the tranfer button, extension number and transfer button again.
Well, when she does press the transfer button and new incoming call enter before she press again the transfer button, she does lose the focus of old call and only can manage the incoming call.
How can i set the new call to enter without interfere with the old call?
Thanks in advance.
07-17-2007 02:43 AM
Hi,
firmware on the phone? Exact IOS version on the router ?
07-17-2007 02:47 AM
I have a cisco 2851 with IOS 12.4(4)XC4 spservices.
The firmware for 7931 is SCCP31.8-2-1S.loads
04-09-2008 01:48 PM
Hi,
I meet the same issue.
Have you solved your problem?
Best regard
Thanks
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