Audio Message for waiting calls - CME4.1

Unanswered Question
Jul 17th, 2007

I would like that callers that cannot be immediately answered to hear a meanwhile audio messaging like, for example: "Thank you for calling, please wait until we can answer your call"

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I have this problem too.
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Paolo Bevilacqua Tue, 07/17/2007 - 03:03

Then look at AA-BACD, use the drop-throug option to send the call to an hunt-group. When all operators are busy, caller will hear MOH.

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