cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
205
Views
0
Helpful
2
Replies

Audio Message for waiting calls - CME4.1

abartolomeu
Level 1
Level 1

I would like that callers that cannot be immediately answered to hear a meanwhile audio messaging like, for example: "Thank you for calling, please wait until we can answer your call"

Thanks

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Then look at AA-BACD, use the drop-throug option to send the call to an hunt-group. When all operators are busy, caller will hear MOH.

Ok, I will look.

Thanks

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: