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Hardware change

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richard.leclerc
Level 1
Level 1

‎07-17-2007 05:42 AM - edited ‎03-14-2019 10:36 PM

I am writing an Emergency Plan for our call manager cluster and I am looking for a procedure to transfer the license from one node to another.

The licenses are based on the MAC address but if one node fails and I need to reinstall on a new hardware, do I need to purchase new licenses? Sometimes this takes some time before to get them.

Thanks

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mchandak
Level 7
Level 7

‎07-17-2007 05:47 AM

If you would be replacing the Hardware, you can use the same license. You will have to email licensing@cisco.com and have them re-generate the license file

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mchandak
Level 7
Level 7

‎07-17-2007 05:47 AM

If you would be replacing the Hardware, you can use the same license. You will have to email licensing@cisco.com and have them re-generate the license file

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richard.leclerc
Level 1
Level 1
In response to mchandak

‎07-18-2007 04:51 AM

Thanks a lot.

Richard

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