Unanswered Question
Jul 17th, 2007
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I have just configured presence on 3 phones using CallManager 5.0.4. I have a 7960 with BLF/Speed dials configured and working just fine. I thought you should be able to see BLF status when you look at Missed Calls and the corporate directory. This isn?t working.

Any ideas?


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thisisshanky Tue, 07/17/2007 - 08:13
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There is a enterprise parameter in CM that says "Enabled BLF for Missed calls " or something similar. Its not hard to find. Enable that to see presence for Missed calls and such.



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chris.damore Tue, 07/17/2007 - 08:32
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I found the Enterprise Parameter "BLF For Call Lists" and set it to Enable. Reset everything and it still isn't showing BLF when checking Missed Calls or the Corporate Dir...

What am I missing?



Rob Huffman Tue, 07/17/2007 - 09:39
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Hi Chris,

Have a look at these Interactions/Restrictions;

Cisco Unified CallManager Call History Presence

Cisco Unified CallManager supports presence capabilities for call history lists (the Directories button on the phone). Call history list presence capabilities are controlled via the BLF for Call Lists Enterprise Parameter within Cisco Unified CallManager Administration. The BLF for Call Lists Enterprise Parameter impacts all pages using the phone Directories button (Missed, Received, and Placed Calls, Personal Directory, or Corporate Directory), and it is set on a global basis.

Presence capabilities for call history lists are supported for both SCCP and SIP on the following Cisco Unified IP Phones:

Cisco Unified IP Phones 7941G and 7941G-GE

Cisco Unified IP Phones 7961G and 7961G-GE

Cisco Unified IP Phones 7970G and 7971G-GE

The Cisco Unified IP Phones 7905G, 7906G, 7911G, 7912G, 7940G, and 7960G do not support presence capabilities for call history lists.

The presence indicators for call history lists are the same as those listed in the Icon Indicators for Speed Dial Presence ; however, ***no LED indications are available.

From this doc;

Hope this helps!


chris.damore Tue, 07/17/2007 - 10:41
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I have a 7941 and 7961 this isn't working on either....

Will you see BLF on everyone in the Corporate Dir?


littledavewhite Tue, 05/27/2008 - 11:01
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dis you manage to sort this issue with call list i have a 6.1.2 install with same issue, i'm using 7961 g phones.


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