Solved: 4.13 upgrade to 4.3

twissam · ‎07-17-2007

Hi,

i have an uprgade to 4.3 for CCM, i am wondering if somebody did it before or he can guide me thgrough.

i mean does it need to uprgade the OS first or the CCM first.

Good day

Chris Deren · ‎07-18-2007

take a look at step 11 under "Upgrading Related Cisco CallManager Services and Detecting the Server (Required)"

Basically the system is restoring the DB from your BARS backup tar file.

Chris

Chris Deren · ‎07-17-2007

You do the OS install first and then use BARS to restore the DB.

This link should help you:

HTH,

Chris

twissam · ‎07-18-2007

thanks a lot for the info, very helpful.

are you sure i need to restore the DB.

as the document is saying just upgrade, it is not mentionning a restore once i have upgraded the OS.

any way i have only one server in the cluster, so it should not be tuff ;-)

Good day

Chris Deren · ‎07-18-2007

take a look at step 11 under "Upgrading Related Cisco CallManager Services and Detecting the Server (Required)"

Basically the system is restoring the DB from your BARS backup tar file.

Chris

jliow · ‎11-03-2007

Do I have to complete entire upgrade inclusive of the subscribers in a single exercise?

Coz right now I have a situation where after finishing with the Publisher upgrade, I cannot see the CCM users page.

The subscriber is still at 4.1(3), my third party apps are failing as a result of being unable to access the user information.

How do we proceed?