line preference

Unanswered Question
Jul 17th, 2007

Hi;

I have a customer wiht call mgr 4.2. They have a few admins who have multiple lines on their phone. Right now, if one of the shared lines is ringing when they go off-hook, they automatically answer the call. They do not want that - want to have to manually select the line.

I beleive this can be done by changing the callmgr "always use prime line" parameter.

Is there any way to do it on an individual basis rather than system-wide?

thanks

Rob

I have this problem too.
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rob.huffman Tue, 07/17/2007 - 12:24

Hi Rob,

Sorry to say , this is still only an "Enterprise" Parameter and cannot be set on a Device by Device basis.

Hope this helps! I know this wasn't the answer you were hoping for :(

Rob

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