cisco 3825 + vwic2-2mft-t1/e1

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Jul 17th, 2007
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hi,


I have Cisco 3825 router with software version c3825-spservicesk9-mz.124-11.T3.bin. In HWIC0 slot is vwic-2mft-e1 card and it works fine; in HWIC1 slot I've added vwic2-2mft-t1/e1 card, but I can't configure it. Command: card type doesn't exist. More info: I have 2 x PVDM 64 and "show diag" shows VWIC2 in slot.


Any ideas how to make it works?

TIA


--

regards,

pklos

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paolo bevilacqua Tue, 07/17/2007 - 12:39
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Hello,


the command would be "card type e1 0 1", is that the one not working for you ?


Hope this helps, please rate post if it does!

pklos Tue, 07/17/2007 - 12:57
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No. I've tried this. After "conf term" when I type "c?" I can't see "card" in command list.


regards,

pklos

paolo bevilacqua Tue, 07/17/2007 - 13:00
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Please just enter the command as above and if any error is reported, let us know.


pklos Thu, 07/19/2007 - 03:03
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hi,


Here is command result:

ivr-cisco#conf term

Enter configuration commands, one per line. End with CNTL/Z.

ivr-cisco(config)#card type e1 0 1

^

% Invalid input detected at '^' marker.



I've attached show diag for this router.

--

regards,

pklos



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paolo bevilacqua Thu, 07/19/2007 - 03:28
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Hi, this is strange. I see that you are running "SP services" rather than the more usual "IP voice", but I'm not sure that could be tha cause. Suggest you try another image like 12.4(11)XJ4 "IP voice" and if the problem is still there, contact the TAC.

pklos Fri, 08/17/2007 - 03:28
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hi,


sorry for delay. We solved this strange problem with this steps:

1. I put new VWIC2 card in HWIC0 slot (old VWIC card was not in the router)

2. command "card type" appeared, so I did card type e1 0 0

3. I put old VWIC card in HWIC0 and new VWIC2 in HWIC1 and this time router recognized new card.


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regards,

pk


paolo bevilacqua Fri, 08/17/2007 - 04:05
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That is so strange. Thanks for letting us know!

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