What you call an effective workaround

Unanswered Question
Jul 17th, 2007

I usually refrain to make comments about the work of my former coworkers at Cisco product testing, but this one is too much worth noting. From IOS 12.4(11)XJ4 release notes:

CSCsj03494 I/O Memory corruption crash with IP communicator and 7961 IP Phones

Symptom A 2811 series router may crash due to I/O memory corruption.

Conditions Router running CME 4.1 with 12.4.11.XJ3 image and using IP communicator and/or IP phones

Workaround Stop using IP phones or IP communicator.

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Rob Huffman Wed, 07/18/2007 - 05:56

Hi Paolo,

That is an "interesting" workaround to say the least :) I guess we all have bad days!

Take care,


m-ketchum Fri, 07/20/2007 - 17:23

Too funny!

When was it fixed?

Currently running CME 4.0.2...need to upgrade and contemplating 4.1 or 4.2.

I'm leaning towards 12.4(15)T, but have no real reasoning other than I can't really be running this particular network as a test bed.

Any thoughts?

Paolo Bevilacqua Wed, 11/07/2007 - 13:50

To give credit where credit is due:

I did what I should have done before, and used the "bug feedback" to mention the issue to Cisco. After few hours, I received the following email:

Thank you for raising this to our attention. I have pulled the bug for review and notified the bug owners.

Bug Toolkit Management

Bravo Cisco!


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