Cisco CallManager and extensions

Unanswered Question
Jul 18th, 2007
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Dear all,

I am using CCM 4.0(2a). It does not allow me to dial the extension part of phone numbers that have it.

How could I fix this isssue ?

Thanks a million in advance

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gajanan.pande Wed, 07/18/2007 - 03:20
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Could you please mention clearly as to which is the phone number & which is the extension part of it ?

Also, what happens when you dial extension part of it ? do you get reorder tone etc ?



fabbpau2007 Wed, 07/18/2007 - 05:18
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The phone number has 12 digits.

Eg 9 1 302 483 65 78

The extension has four digits.

Eg 1112

When I dialed the phone number of the company,I can listen the instructions from the called party.

But when I entered the extension for an office, nothing happens, you continue to hear the instructions from the called party. I was not able to reach the office's telephone.

I did not get the reorder tone.



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