Customer has callmgr 4.2 with vm-only unity 4.2. They want a caller that reaches a users mailbox, to hit zero to be sent to the group admin. If the group admin does not answer call,they want caller to go back into user's vm, to leave message.
I have the first part set up by sending the zero caller input to a "grp admin" unity subscriber that xfers to the phone ext. Can't figure out how to get the caller back into the user vm when grp admin doesn't answer.
Has anyone done this?