VIP6-80 crash

Unanswered Question
Jul 18th, 2007

I am yet to get the crashinfo files from customer to troublehoot this VIP6-80 crash in slot 4. But I have the SHOW TECH and SHOW LOG attached. I have checked the Bug Tool Kit and there are some S/W defects that can cause this, but most of the results point to a faulty H/W. Based on the attached files and without the crashinfo files, I think this is a faulty VIP6-80 in slot 4.


Soes anyone else have any other suggestion?



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Overall Rating: 3 (1 ratings)
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Paolo Bevilacqua Thu, 07/19/2007 - 02:42

Hi,


For VIP related issues I suggest you get in touch with the TAC before asserting the nature of failures, as it is a sophisticated combination of HW and SW. The Escalation team in SJ should be able to assist you.

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