Calmanager meetme number is stuck

Unanswered Question
Jul 19th, 2007

Callmanager 4.1.3sr4d. Customer hit meetme, dialed the number and then parked. From then on this meetme number is not usable. Busy tone. Tried starting and stopping services, resetting conference bridge, deleting the particular number. nada I did a cm trace and CM thinks the number is in use.

I have this problem too.
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jbarcena Thu, 07/19/2007 - 06:20

Remember that the correct procedure is the following:

For the person initiating the conference:

1.- Press the MeetMe softkey

2.- Dial the MeetMe extension

3.- Press the MeetMe softkey again

For the person joining the conference:

1.- Dial the MeetMe extension

If you are following the above procedure please upload the CCM detailed trace and also information about the call. Which extension initiated the conference, which extension attempt to join, etc.

whanson Thu, 07/26/2007 - 03:39

Thanks, I solved the problem by restarting CM service on subscriber.

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