Blocking Certain numbers from calling my company

Unanswered Question
Jim Douglas Thu, 07/19/2007 - 09:43

If you are using MCGP, you cannot block numbers coming in. We had this same issue a few weeks ago and cannot do anything about it.

However, if you are using H.323, it is possible - Unfortunately, I do not know how to configure it.

Jim Douglas Thu, 07/19/2007 - 09:54

Your Route Patterns that are setup to "Block This Pattern" will block outgoing calls from your company.

mchandak Thu, 07/19/2007 - 10:39

I have seen this response in the past as well, but it does not work this way. Route Pattern never does a match using the Calling Number. It only does a match using the Called Number, therefore you cannot block the call using Calling party number on CCM.

Only way to block a call using Calling Number is to use a H323 Gateway, where you can use a Calling Number as a match option.

Hope this helps

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