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Blocking Certain numbers from calling my company

dvanzee
Level 2
Level 2

‎07-19-2007 09:38 AM - edited ‎03-14-2019 10:40 PM

Does anyone know if it's possible to block certain numbers from calling into my company? Is there a way to block phone numbers?

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0 Helpful
6 Replies 6

Jim Douglas
Level 1
Level 1

‎07-19-2007 09:43 AM

If you are using MCGP, you cannot block numbers coming in. We had this same issue a few weeks ago and cannot do anything about it.

However, if you are using H.323, it is possible - Unfortunately, I do not know how to configure it.

0 Helpful

Jim Douglas
Level 1
Level 1
In response to Jim Douglas

‎07-19-2007 09:45 AM

Sorry - MGCP - my fingers got ahead of my thoughts.

0 Helpful

dvanzee
Level 2
Level 2
In response to Jim Douglas

‎07-19-2007 09:48 AM

I just did a little research and it appears that you can block numbers by creating a route pattern on the number and say "Block this pattern" Can someone comment on this?

0 Helpful

Jim Douglas
Level 1
Level 1
In response to dvanzee

‎07-19-2007 09:54 AM

Your Route Patterns that are setup to "Block This Pattern" will block outgoing calls from your company.

0 Helpful

mchandak
Level 7
Level 7
In response to dvanzee

‎07-19-2007 10:39 AM

I have seen this response in the past as well, but it does not work this way. Route Pattern never does a match using the Calling Number. It only does a match using the Called Number, therefore you cannot block the call using Calling party number on CCM.

Only way to block a call using Calling Number is to use a H323 Gateway, where you can use a Calling Number as a match option.

Hope this helps

jbarcena
Level 9
Level 9

‎07-19-2007 11:08 AM

As already said you can ONLY block incoming calls per calling number using H.323, take a look to the following document:

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K15182736

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