All, After we create a user account in the admin page in Unity 4.0, then have the user access their VM. When they do and prepare to leave their greeting, they hear the error "A system error occured..."
In the event view on the Server, there is the error:
"The Unity mailbox for the user with the alias - <Username> is unable to receive messages from outside callers because the mailbox does not seem to have an SMTP address written to the Cisco Unity database"
Sure enough the SMTP address isnt in the user account in AD.
If we manually input the SMTP address, it seems to work fine, but why is AD not putting the SMTP address in automatically?