CTI Route points are not able register with other subscriber

Unanswered Question
Jul 22nd, 2007


We are running CCM Cluster with 4.1(3)version. Also having one IPCC Express 4.0.

We are created 4 CTI route points in CCM & mapped these Route points in IPCC Express (JTAPI Triggers).

These Route points are having a CCM group with Call manager list Subscriber1,Subscriber2,& Publisher.

Recently we are shutdown Subscriber1 and Publisher. During this period CTI Route points are not register to other active Subscriber2. So the JTAPI Triggers are also down.

After the Subscriber & Publisher came up then these CTI Route points register with Subscriber 1 and starts working!!!

As per my knowledge these CTI route points should register with Subscriber2(when Subscriber1 & Publisher are down) and should not have any problem.

Please someone help me out regarding this!!!


I have this problem too.
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