07-23-2007 03:10 AM - edited 03-05-2019 05:26 PM
Dear Team,
I have a WS-C6509-E with WS-X6K-SUP1A-2GE running CatOS Vers. 8.5(3) crashed for the second time.
Both crashinfo?s stored in the bootflash shows only hieroglyphics if I opened it by "show file bootflash:crashinfo". The same happens when I download the crashinfo and try to open it with a text editor.
Can you give me any support?
Thanks
Bjoern
07-23-2007 07:32 AM
crashinfo file is what you provide Cisco TAC for them to decode.
07-23-2007 08:13 AM
Hi Bjoern,
Here is the information that will help you extract the crash info file:
http://www.cisco.com/warp/public/63/gsrlccrash.shtml#gen_sub_3
Try "more bootflash:crashinfo".....
The file then needs to be decoded, you need to contact one of the Architecture teams in CiscoTAC for the same.
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