I try to install Attendant Console,I make all the settings like in this document: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a8b.html#wp29392
1. user: ac (accociate with ACpilot and 2 IP Phones 77666,77078)
2. PilotPoint: ACpilot (number 10000)
3. HuntGroup: (with 2 members/directory numbers 77666 77078)
4. I restart services TCD and CTImanager
few times.
And it dind work.If I call to number of acpilot "10000" I hear MOH. If I busy 2 lines on phone 77666 and call to it from third phone I hear busy signal.
Here logs:
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34 07/24 11:14:10.955 DEBUG ACCallManagers: CM_CCM is thisServer
35 07/24 11:14:11.174 DEBUG New trace level: ERROR
36 07/24 11:14:11.471 ERROR Exception reading \etc\ACServerFireWall.properties ex = com.cisco.ac.server.ldap.ACAttributeRepositoryException: C:\Program Files\Cisco\CallManagerAttendant\etc\ACServerFireWall.properties (The system cannot find the file specified)
37 07/24 11:14:11.862 ERROR HuntGroups:
pkid: 0x4A47AC433E55A84CB0C65D5A1070A798, name: ACpilot, dn: 10000, fkDevice: 0x06AB70BBBAE01C48B08DE63D51CACF0B, fkCSS: 0x69E61F1BBFF128418AB8170FD17DD8DA, huntingAlgorithm: 2, dbHuntingAlgorithm: 0, owner: 0, active: 0, queueEnabled: true, queueSize: 32, holdTime: 0, CMs: CM_CCM-
Lines:
DN: 77666, AlwaysRoute: false, Online: true, LineActive: false, RoutingCall: false, Waiting: false, RouteUnknown: false
DN: 77078, AlwaysRoute: true, Online: true, LineActive: false, RoutingCall: false, Waiting: false, RouteUnknown: false
HuntGroupsUsers:
pkid: 0x4465585921125042A30FEB58A31CBBD5, userid: prog_ae, passwd: *****
pkid: 0x6CA11B5C46205448BDB83E842BD6B744, userid: prog_ps, passwd: *****
Sessions:
Active Sessions:
Deactive Sessions:
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Can anybody help me,with this issue.
Thanks
