I am using IPCX 4.0(4)SR01_Build029 (premium version).
I created a script with the following behavior :
- My internal users dial extension 6306
- the script accepts the call and asked for a number to dial with a play prompt step.
- the script gathers the digits and dial out a new call using Place call step.
- Then I try to notify my external called party using a play prompt step. it fails and here is my problem.
Scipt debugs tell : com.cisco.dialog.PlayPromptDialog is not supported.
I seems that I can play prompt to the original triggered contact (original called party) but not to a new called party created by the script.
Is it true ?