Solved: Upgrade from Cisco Unity Express version 2.3.2 to 3.0.1

gregorygout · ‎07-24-2007

Hi,

I want to upgrade a Cisco Unity express AIM-CUE software version below to Unity 3.0.1

Installed Packages:

- Installer 2.3.1

- Thirdparty 2.3.2

- Bootloader (Primary) 2.1.2

- Infrastructure 2.3.3

- Global 2.3.1

- Service Engine license 1.20 2.1.2

- Auto Attendant 2.3.0

- Voice Mail 2.3.2

- Bootloader (Secondary) 2.1.2

- Core 2.3.0

- GPL Infrastructure 2.3.0

Installed Languages:

- English language pack 2.3.0

Do I need to upgrade the licence as well or can I still run a licence package 2.0 ?

I do not want to upgrade to the 3.0 licence basically if it is going to cost me any money.

Thanks in advance,

Gregory Gout

Markus Schneider · ‎07-24-2007

As long as it's a 1GB AIM, it's supported and you can upgrade. See:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_note09186a0080857e89.html#wp173897

The only thing that would cost extra is if you wanted the IVR product (which is an extension of the basic AA scripting functionality currently found in CUE).

View solution in original post

Markus Schneider · ‎07-24-2007

As long as it's a 1GB AIM, it's supported and you can upgrade. See:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_note09186a0080857e89.html#wp173897

The only thing that would cost extra is if you wanted the IVR product (which is an extension of the basic AA scripting functionality currently found in CUE).