josequiros Tue, 07/24/2007 - 11:03
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If i understand you want to install Cisco Auto-Attendant for CallManager.

if you have 4.X version of callmanager you have to install the CRA program. you will find it on the CD "Extendent services"

nshoe18 Tue, 07/24/2007 - 12:01
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I have been poking around but cannot find a download for the autoattendant.

Majdi Harb Sat, 07/28/2007 - 07:08
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  • Silver, 250 points or more

you won't find a download for auto attendant with CCM 5.x coresident on the same server there is no linux based cra yet, so for your case you have to get another MCS!



phillip-wright Thu, 07/26/2007 - 12:25
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Did you ever get resolution to this issue? I can provide some assistance if you haven't.

racacjjc08 Mon, 09/03/2007 - 19:55
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Hi Phillip,

I have an autoattendant in place on my CCM 4.01 but i need to change the way it handles the call flow. How can i modify the current aef file to come up with the new call flow.

Thank you for you assistance.


phillip-wright Tue, 09/04/2007 - 07:53
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Two things I need to know before going forward.

1)Can you be a little more specfic as to what you are trying to accomplish? (perhaps post a flow chart.)

2)How are you using the AA is it via a b-acd from Unity(Call Handler)or Standard IPCC?

racacjjc08 Wed, 09/05/2007 - 01:09
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1. aa.aef default script is loaded in my CISCO CRA. How do i customize this?

2. Im using CRA editor.




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