07-25-2007 06:35 AM - edited 03-14-2019 10:45 PM
We would like to replace out exisiting MOH message with something a little more robust size file. What is the maximum size and limitations? Also, will someone point me to the documenation to proform this task.
Solved! Go to Solution.
07-25-2007 06:48 AM
Hi Gil,
I don't believe there are any size restrictions;
Here is how to change the MOH for CallManager;
Music On Hold Audio Sources
An MOH audio translator service converts administrator-supplied audio sources to the proper format for the music on hold server to use. The audio translator uses two parameters, an input directory and an output directory. You can configure the input directory, which defaults to C:\Program Files\Cisco\MOH\DropMOHAudioSourceFilesHere, on a per-service basis. The output directory, a clusterwide parameter, contains a Universal Naming Convention (UNC) name to a shared directory on the default MOH TFTP directory. For whatever directory is specified, append \MOH.
When the administrator drops an audio source file into the input directory, the MOH Audio Translator processes the file and then moves it into the output directory along with any files that are generated. Cisco CallManager supports most audio source file formats as input sources, including wav and mp3 files. After the input audio source is converted, an audio source file exists for each codec type that the music on hold server supports. Supply the highest quality source that is available.
From this good MOH doc;
Be careful with this issue;
CallManager Failure to Load Large MOH Audio Source Files
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805fef96.shtml
Hope this helps!
Rob
07-25-2007 06:48 AM
Hi Gil,
I don't believe there are any size restrictions;
Here is how to change the MOH for CallManager;
Music On Hold Audio Sources
An MOH audio translator service converts administrator-supplied audio sources to the proper format for the music on hold server to use. The audio translator uses two parameters, an input directory and an output directory. You can configure the input directory, which defaults to C:\Program Files\Cisco\MOH\DropMOHAudioSourceFilesHere, on a per-service basis. The output directory, a clusterwide parameter, contains a Universal Naming Convention (UNC) name to a shared directory on the default MOH TFTP directory. For whatever directory is specified, append \MOH.
When the administrator drops an audio source file into the input directory, the MOH Audio Translator processes the file and then moves it into the output directory along with any files that are generated. Cisco CallManager supports most audio source file formats as input sources, including wav and mp3 files. After the input audio source is converted, an audio source file exists for each codec type that the music on hold server supports. Supply the highest quality source that is available.
From this good MOH doc;
Be careful with this issue;
CallManager Failure to Load Large MOH Audio Source Files
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805fef96.shtml
Hope this helps!
Rob
07-25-2007 07:04 AM
FANTASTIC! Many Thanks
07-25-2007 09:20 AM
You are most welcome Gil :)
Take care,
Rob
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