Phone button template issue

Unanswered Question
Jul 25th, 2007
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I'm using a CCM 5.1. When I try ti change the phone button template from the drop down list and save it( I am in the phone menu, not in the profile); I have the following error :

"Update failed. [491] The specified name has invalid characters or is not formatted correctly for this device type."

Where does this come from?

Thanks in advance

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Overall Rating: 5 (1 ratings)
thomas.chen Tue, 07/31/2007 - 11:51
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I think you are hitting with the bug :CSCsg20564.

You ned to install the patches.

bpalmquist Thu, 05/29/2008 - 14:39
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Thanks for the info. Just hit this one with 7911G phones.


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