CCM to CME Voicemail issue

Unanswered Question
Jul 25th, 2007

Hi all,

I have set up CCM 4.1(3) to talk to CME via a ICT (GK) trunk. Everything works ok except calls from a CCM phone over the ICT trunk do not get successfully forwarded to CUE (the call just drops). I can dial the VM pilot number direct from the CCM phones, it just appears to be when the CME phones forward on no answer or busy.

When i call from a PSTN phone the CME phone transfers to CUE fine.

I have checked codecs and everything is G711u for now to avoid any transcoding issues.

Any help would be greatly appreciated.

Many thanks,


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
gogasca Wed, 07/25/2007 - 10:52

...Are you using the evil dial-plan pattern command in CME?

gogasca Wed, 07/25/2007 - 10:57

Could you please attach detailed CCM trace and debug voice ccapin inout?

Include calling, called and timestamp.


gary.simpson Wed, 07/25/2007 - 11:00

Thanks for your help gogasca, i have just fixed it.

It was that the command "call-forward pattern .T" was missing. I had the "transfer-pattern .T" in, and i thought that was all that i needed.

Many thanks again,


tomtom001 Wed, 05/07/2008 - 08:16

Almost a year later and your solution helped me. +5 for you. Thanks for the assistance.


This Discussion