Temp fail on ip phone

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Jul 26th, 2007
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Hi,

Suddenly around some 20 ip phone display showing temp fail message while on call for a minute.Then i checked the logs and event logs,found that there is no gateway rehoming and reset.But in the event log one error showing that Sdl link out service between the call manager.Actully our ip phones are registred with ccm1 and gateways registred with ccm2.Please help me out what coud be main reason for this problem.

Thanks,

Gnanesh

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gogasca Thu, 07/26/2007 - 10:08
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Normally SDL Link OOS can be caused due to Network problems | Ccm.exe problems caused by SW DDTS, lack or resources memory, CPU, etc...

What is the location of CCM1 and CCM2? across a WAN?

SDL traces and sniffer filter capture will show us what exactly happened.

For this type of analisys TAC case is recommended.


gnanesh.m Thu, 07/26/2007 - 22:09
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Hi,

Both the call manager on the lan and same vlan.


Thanks,

gnanesh

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