cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
196
Views
0
Helpful
1
Replies

Single User Call Logs (CDR - CCM5.1)

jvweigand
Level 1
Level 1

Does anyone know of an easy way to generate single user call logs, for a specific period of time (i.e. all incoming/outgoing calls to extension 2000 for the month of July).

Currently, we're using the built-in CDR Search by User Extension, but it's an extremely slow and time consuming process , only being able to load 100 records at a time, then emailing 20 per page, and running them through a custom excel report to generate something readable by our end users.

Does anyone know of a better way to do this, even possibly through a 3rd party solution?

1 Reply 1

volkovvalery
Level 1
Level 1

I have the same question!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: