Hieu Cao Mon, 07/30/2007 - 09:36
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Do you have QoS running in your router? If you see packets are being dropped in your Voice class in your QoS, then you know for sure that you're having voip quality issue due to lack of bw.



kamlesh1181 Sun, 08/05/2007 - 12:04
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i would rather suggest you to do a testing of the network for performance, link failure, voice quality.


dford333 Sun, 08/05/2007 - 14:02
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first things you should do is test the call.

when the call is successful placed hit the i button on the ip button to see live voice issues. (delay, jitter, rto, codecs tx/rx) for the active call.

you can also run debug voip ccapi inout.

this is the initial test procedure for quality problems, you can aslo see from this if you are having QOS issues also

jcrotts Fri, 08/10/2007 - 04:17
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Where are you hitting the i button? On the ip phone?


dford333 Fri, 08/10/2007 - 06:11
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yes you should press it twice to so current status for you voice call

pranabgaya Fri, 08/24/2007 - 03:35
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u can run

1# sh call active voice brief

2#sh policy-map int x/y.1

3# sh voice dsp


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